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For owners in Cardiff, Newport and South Wales
Host with Guesture: holiday let and Airbnb management in South Wales
Guesture manages holiday lets and Airbnb homes for owners across South Wales, in Cardiff, Newport, Cwmbran and Taff's Well, from 12% + VAT. We're a Newport company, Best Property Management in Newport 2025 and 2026, looking after about 13 homes (October 2026). We handle pricing, listings, photography, guests, cleaning, maintenance and Wales registration for you.
Run by a hotelier, not a call centre. Tell us about your home, and Pedro or a member of the team will call you back to arrange a visit.
An estimate from comparable homes, not a guarantee of income.
QBA
2026
Best Property Management in Newport
Quality Business Awards, 2025 and 2026
Awards, reviews and accreditations
Award-winning
Best Property Management in Newport, QBA 2025 & 2026
Airbnb Superhost
Hosting standards recognised by Airbnb
4.7 on Trustindex
verified guest reviews, Oct 2026
Plum Guide · Marriott
Plum Guide award; Homes & Villas accredited
About 13 homes
Cardiff, Newport and Cwmbran, Oct 2026
Since 2017
Our homes have been filmed by Netflix, S4C and BBC Studios.
Ways to work with us
Every way to work with Guesture
We see ourselves as hospitality business developers, not property managers. Choose the way of working that fits your home.
Distribution Only
12% + VAT
We set up your listings on sites such as Airbnb, Booking.com and Vrbo, all run from one calendar, with commission-free direct bookings on guesture.co.uk.
Our complete service
Full Management
15% + VAT
Everything in Distribution Only, plus guest messaging and ID checks; cleaning, linen and turnovers; check-in, keys and maintenance; and your Wales registration and levy set-up. You get a monthly statement and a calendar login. We do the rest.
Hyper Exposure
20% + VAT
Everything in Full Management, plus listings on Plum Guide and Marriott Homes & Villas, and a featured place on guesture.co.uk. Our widest reach.
From 10%
Hotels and aparthotels
Pedro has run a four-star hotel. If you own a hotel or an aparthotel, we can run it for you: pricing, distribution, guests and the day-to-day.
Set-up from £10,000
Concept development
Starting a new hospitality venture? We take it from branding to full operations, including larger properties and wedding and events venues.
Quoted per property
Launch package
For owners who want to host themselves but launch properly. We do the launch work, without the ongoing management: tell us what you need and we'll quote.
£49
Wales registration only
Running your own holiday let in Wales? We'll put it on the Welsh Government's register for £49, ahead of the 31 March 2027 deadline. Homes we manage are registered at no cost.
45% of nights from 7+ night stays
Longer stays
We host business travellers, contractors, relocating professionals and corporate stays through specialist agents. Fewer changeovers. Looking for a place to stay? Book one of our homes.
For suitable homes
Guaranteed rent
For suitable homes, we offer guaranteed rent: a fixed monthly rent instead of a share of the bookings. We agree the terms with you in the proposal. How guaranteed rent works
0%, keep your commission
Letting agents
Have landlords who would suit short-term letting? Introduce them to us and keep your commission.
Not sure which fits?
Ask Pedro
Tell us about your home and we'll suggest the way of working that suits it. Living abroad? See our page for owners living abroad.
Services
What's included when we manage your home
With Full Management we price, list, photograph, host, clean and maintain your home, and handle the Wales register and the Cardiff levy. Cleaning and repairs are charged on top, at cost.
Included
A competitor analysis for your home, then prices reviewed every day against demand, seasonality and local events, using Beyond Pricing.
Included
Room-by-room listing copy with a caption for every photo, published on every channel your plan includes.
In onboarding
Our cleaners make the beds first and we stage lightly. The photographer shoots inside and out. Guesture commissions and owns the photos.
Included
Its own logo, guest area on our guest platform, online check-in form for every guest and page on guesture.co.uk, with launch posts on our channels.
Included · deposit optional
Guests verify their identity before a booking is confirmed. An optional £100 deposit hold costs £2.25 per booking.
Included
Keysafes in most homes, KeyNest in busy central spots, Stasher for luggage. Codes change between every stay.
Charged per clean
Cleaned after every stay, with linen and laundry and guest amenities restocked at every turnover; linen and towels from Snow White Laundries. Cleaning is charged at the cleaner's rate, by bedrooms and linen.
Costs passed through
Maintenance
Vetted local trades, and you're kept informed. Repairs, cleaning products and replenishments are shown on your statement.
Included
Wales register and Cardiff levy
We register your home at no cost and add the Cardiff levy to each booking as a separate charge.
Included
Direct bookings
Commission-free bookings on guesture.co.uk, where guests pay up to 30% less than on the travel sites.
Included
Your guest area includes the independent local businesses we know and recommend near your home.
In onboarding
A launch pack
Comparables, a pricing strategy, an agent data pack, a Local Connections shortlist, website copy and a social plan.
Included
Monthly statement and calendar login
Every booking and cost once a month, with our invoice and supplier receipts. Your login shows booked dates, not guests' details.
Full management in detail
The Property Management page has the full fee cards, what's included in each plan and a worked example.
You
Insure the building and contents, including guest damage, with holiday-let insurance
Keep the home in good repair
Hold written permission to let from your lender, freeholder or landlord
Provide gas safety, an EICR, an EPC, a fire risk assessment, and smoke and CO alarms
Pay utilities, council tax and broadband
On Airbnb, verify your identity and complete the tax section
Give 90 days' notice of dates you need, and honour bookings already taken
Guesture, with Full Management
Run the accounts, pricing, enquiries and bookings
Look after guests, day and night
Check-in and remote key exchange
Cleaners, linen and laundry
Maintenance through vetted local trades
Everything else on your Airbnb account
Wales registration, levy set-up and your monthly statement
Fees and terms
How much does holiday let management cost in South Wales?
Full Management costs 15% of the gross booking value, plus VAT. Distribution Only is 12% and Hyper Exposure 20%, each plus VAT.
Distribution Only
12% + VAT
Full Management
15% + VAT
Hyper Exposure
20% + VAT
Hotels and aparthotels
from 10%
Concept development
set-up from £10,000
Our terms, in plain English
You sign online, and the agreement runs for at least 12 months.
To end it, give 90 days' notice.
Bookings already taken are honoured.
While the agreement runs, we're the only manager for your property.
Either of us can end it on 7 days' notice if the other breaks the agreement and doesn't put it right.
With management, our fee is a share of what your home earns, so we don't guarantee occupancy or income. If you'd rather have a fixed monthly figure, ask about guaranteed rent.
Letting agents
0%, keep your commission
Onboarding: set-up, listings, photography, pricing and channels. We hold back £1,000 from your first income and pay it back monthly over your 12-month minimum term
Free
Our fee is a percentage of the gross booking value: what the guest pays for the stay, before platform fees. VAT is added. Cleaning is charged separately at the cleaner's rate. Maintenance, cleaning products and replenishments are passed through.
Wales rules
Wales holiday let rules for 2026 and 2027, and what we handle
Every holiday let in Wales must be on the Welsh Government's register by 31 March 2027, and Cardiff charges a visitor levy from 1 April 2027. We handle both for the homes we manage.
Checked 21 October 2026
Register by 31 March 2027
If you take bookings for stays of 31 nights or fewer anywhere in Wales, you must register on the Welsh Government's register by 31 March 2027. Registration is free, an agent can register for you, and changes must be reported within 30 days.
What we do
We register every home we manage at no cost, and other owners' homes for £49.
Source: gov.wales · Our Wales registration guide
The Cardiff visitor levy from April 2027
£1.30 per person per night for most accommodation, on stays from 1 April 2027. It applies to bookings made from 28 September 2026. The Welsh Revenue Authority collects it; stays booked for more than 31 nights are exempt; you stay liable as the provider. Cardiff is the only Welsh council charging it so far.
What we do
We add the levy to each booking as a separate charge, so it never comes out of your nightly rate, and we can file the returns.
Sources: cardiff.gov.uk/visitorlevy; gov.wales
FHL tax relief ended in April 2025
The furnished holiday let tax regime ended in April 2025. Holiday lets are now taxed like other rental property. An accountant can advise on your own position.
What we do
Your monthly statements give your accountant every booking and cost.
Source: GOV.UK
Fire safety, certificates and licensing
You'll need gas safety, an EICR, an EPC, a fire risk assessment, smoke and CO alarms, holiday-let insurance and consent from your lender or freeholder. Wales's licensing Act received Royal Assent on 27 April 2026; its default start date is March 2030, with a fitness standard covering certificates, insurance and alarms.
What we do
We collect these at onboarding, with the owner details Booking.com and other booking sites ask for.
Source: gov.wales, "Licensing of visitor accommodation in Wales"
How it works
How to start: five steps to your first guest
Starting with Guesture takes five steps, from a call and a visit to launch. For a home that's ready to let, the last three can take about a week.
1
2
3
4
5
Call and visit
Tell us about your home. Pedro or a member of the team will call you back and arrange a visit.
Proposal
A pricing and competitor analysis for your home, with the fee option we'd suggest.
Agreement, signed online
Then we collect your certificates, insurance, permission to let and Wales register details.
Set-up
Styling advice, photography, listings, check-in and registration. Your home gets its logo, guest area and check-in form.
Launch
Live on every channel once the pricing is in place. A WhatsApp from Pedro, your calendar login, and monthly statements begin.
A real timeline
A real timeline: Taff's Well, October 2026
3–4 Oct
Agreement signed
6 Oct
Kick-off
Sat 10 Oct
Photoshoot
Tue 13 Oct
Live
About a week from contract to live, and three days from photos to live. Homes that need certificates, furniture or repairs first take longer.
Case study
Case study: Eveswell Studios, Newport
A former Guesture home: ten studios on Chepstow Road. We welcomed the first guests on 31 January 2021, during lockdown, and the last on 30 August 2024.
£688k
bookings, Jan 2021 to Aug 2024
86%
average occupancy
11,048
nights across 886 stays
62%
of nights booked direct
12.5
nights average stay; 49 repeat guests
4.77
from 198 Airbnb reviews
Whole-building figures for ten studios, not a guide to one flat, and past results are not a forecast. Booking values from our property management system, including cleaning fees. The owners prefer not to be named.
Bookings and occupancy by year
Against a long let
In January 2021 a letting agent valued the studios at £650–700 a month each, about £80k a year. As short-term lets they took about £200k a year in bookings. Bills, cleaning and our fee come out of the short-term figure, so the two aren't like for like.
Owners and guests
What owners say about working with us
“
His attention to detail, coupled with a strong commitment to our guests' and our own satisfaction, is why we would highly recommend Pedro and Guesture.
Owen, Crescent Apartments, Newport
The Guesture team was there for us even when I needed urgent assistance, Pedro called me back from the top of a mountain while on a ski trip to Italy… Their commitment and professionalism are unmatched.
Owen, Crescent Apartments, Newport
And what guests say about our homes
The finish throughout the property was top drawer - clearly no expense spared. The cleanliness was impeccable…
Martin, a guest at The Pontcanna Sapphire, July 2026
I stayed here for three weeks… a quiet, nice, and central apartment for a visit to Cardiff University… turnkey ready on arrival.
Randy, a guest at The Regency Studio, October 2026
4.7 average from verified guest reviews (Trustindex, October 2026). Read more reviews
Run by a hotelier, not a call centre
Meet Pedro Reis, founder and former hotel general manager
Pedro Reis founded Guesture in 2017. He studied hospitality management in Portugal and opened his first hostel while still a student, then spent eight years in hotel management, including as General Manager of the Manor Hotel in Crickhowell, a four-star hotel with an AA Rosette kitchen.
He runs your home the way a good hotel is run: priced every day, cleaned to a standard, and looked after from the first message to the last review. You deal with him directly. His mobile is the owner line, and it's also the number guests call in an emergency. We take on a small number of homes each year, so that each one gets our full attention.
8 years
in hotel management
Since 2017
founder and director of Guesture
Dragons of Newport
business network member
Behind him: a small local team, with an operations coordinator in Cardiff, our photographer and the cleaning teams we work with.
Homes we look after
Homes we manage in Cardiff, Newport and Cwmbran
We manage about 13 homes across Cardiff, Newport and Cwmbran (October 2026). Each one has its own page.
Cathedral Road, Cardiff
Ryder Street, Cardiff
Cathedral Road, Cardiff
The Oliver, Newport
Three flats, Newport
Kensington Place, Newport
Cathedral Road, Cardiff
Cwmbran
Cardiff
The Suite, The Regency Studio, The Loft (Cathedral Road)
The Pontcanna Emerald (Cathedral Road)
The Pontcanna Pearl, The Pontcanna Sapphire (Ryder Street)
5B Senghennydd Road (Cathays)
8 West View (Taff's Well)
Newport
Cwmbran
Channels and accreditations
Where your home is listed: Airbnb, Booking.com, Vrbo and more
Depending on your plan, your home is listed on these channels and direct on guesture.co.uk. Airbnb, Booking.com and Marriott Homes & Villas connect directly; Google Travel, Plum Guide, HomeToGo, Agoda, Trip.com and others come through our channel manager. Every home runs on our property management system, with daily pricing from Beyond Pricing.
Airbnb
Booking.com
Vrbo
Plum Guide
Marriott Homes & Villas
Corporate travel agents
Google Travel
HomeToGo
Agoda
Trip.com
guesture.co.uk direct
Accreditations and memberships
Airbnb Superhost
Plum Guide award
Marriott Homes & Villas accredited
Best Property Management in Newport, Quality Business Awards 2025 and 2026 (2026: overall quality score of 95% or more)
Property Redress Scheme member, PRS041497
Registered with the ICO, ZA638801
Filmed in our homes: Netflix, S4C and BBC Studios. Read about the award
Guests, damage and insurance
How we vet guests and protect your home
Every guest verifies their identity before a booking is confirmed, and we can hold a £100 deposit. You insure the home as a holiday let, including guest damage.
How we check guests
Every guest verifies their identity before the booking is confirmed, on every platform.
Every guest completes a personalised online check-in form.
An optional £100 deposit hold costs £2.25 per booking.
Keysafe codes change between every stay.
Pets welcome by default; tell us if you'd rather not.
If something is damaged
We arrange the repair through vetted local trades and keep you informed, and the cost is shown on your monthly statement.
The insurance you need
The building and contents, including guest damage, with a holiday-let policy, plus written permission to let from your lender, freeholder or landlord. We're members of the Property Redress Scheme (PRS041497), an independent route if a complaint can't be settled with us.
Your statement and your money
How and when you're paid, and what you see each month
You're paid monthly, with a statement listing every booking and cost.
Your monthly statement
Platform payouts go into a Guesture holding account opened for you, and we pass your income on each month with your statement.
Your statement lists every booking, with any maintenance and supplies, plus our invoice and the supplier receipts.
Direct bookings are paid through a Stripe account set up for your home, into the same holding account.
Example layout; figures are illustrative.
Staying in your own home
You can block dates for yourself with 90 days' notice; bookings already taken are honoured.
Switching
Switching from another manager, or from hosting yourself
Your home launches on its own new accounts, with its own brand: a new listing, a logo and a guest area.
Check the notice period in your current agreement before you sign.
Tell us about any bookings already taken, and we'll plan the hand-over date with you.
Hosting yourself and want help with only part of it? See the launch package and the £49 Wales registration.
Is my property a fit?
Is my property a good fit for holiday letting?
We don't list a lot of properties. We only list the right ones.
Usually a good fit
A flat, house or studio in Cardiff, Newport, Cwmbran or Taff's Well, or elsewhere in South Wales by arrangement
Furnished to a standard guests will pay for, or about to be
Permission to let, safety certificates and alarms in place or in hand
Bigger projects too: several units, venues, hotels and aparthotels
Not sure? Send us the postcode and a few photos, and we'll tell you honestly.
Areas
Areas we cover across South Wales
We manage homes in Cardiff, Newport, Cwmbran and Taff's Well, and take on homes in Bristol by arrangement.
Cardiff
Pontcanna and Cathedral Road, Cathays, and Taff's Well on the city's northern edge. Pricing follows the events calendar, including Principality Stadium match days.
Newport
Our home city. City-centre flats, the riverfront, and homes close to the M4 for contractors and business travellers.
Cwmbran and Taff's Well
We look after 25 Ellwood Path in Cwmbran, and Taff's Well is our newest area, just north of Cardiff.
Bristol, by arrangement
Bristol by arrangement (English rules apply, not the Welsh register and levy). Elsewhere in South Wales: ask us.
Free for owners
Guesture · 2026–27
The Wales holiday-let checklist
☐ Register with the WRA
☐ The Cardiff visitor levy
☐ Council tax or business rates
☐ Gas, electrics, alarms
☐ Lender, insurer, freeholder
The Wales holiday-let checklist for 2026–27
The visitor accommodation register, the Cardiff levy, council tax or business rates, safety and permissions, on two pages, each point with its source. We’ll email it to you now.
See our privacy policy.
Questions
Holiday let and Airbnb management in South Wales: owner questions
Twenty-five questions owners ask us before they sign, answered plainly.
How much does Airbnb management cost in Cardiff and Newport?
We charge a percentage of each booking, in three tiers: Distribution Only is 12%, Full Management is 15% and Hyper Exposure is 20%, each plus VAT. Hotels and aparthotels start from 10%, and concept development for a new hospitality venture starts from a £10,000 set-up fee. Cleaning is charged separately at the cleaner's rate. Letting agents can work with us at 0% and keep their own commission. Your proposal recommends the tier that suits your home.
What's included, and what costs extra?
Full Management covers dynamic pricing reviewed daily, professional photography, room-by-room listing descriptions, guest messaging day and night, ID checks, self check-in with codes changed between stays, cleaning, linen and turnover coordination, maintenance through vetted local trades, Wales registration and levy set-up, and a monthly owner statement. Each clean, maintenance work, cleaning products and replenishments are charged separately. You keep paying utilities, council tax, broadband and insurance.
Is your fee on gross or net bookings, and is VAT added?
Our fee is a percentage of the gross booking value: what the guest pays for the stay, before platform fees. VAT is added to our fee, because Guesture is VAT registered and quotes every amount excluding VAT. On Full Management, for example, you pay 15% of the gross booking value plus VAT on that 15%. Cleaning and other passed-through costs are also quoted excluding VAT.
Is there a set-up fee?
There's no set-up fee: onboarding is free under our terms. We hold back £1,000 from your first income and pay it back in monthly instalments over your 12-month minimum term. Onboarding covers set-up, listing creation, professional photography, pricing and connecting your home to the booking channels, and your home gets its own brand, logo, guest area and booking accounts.
What certificates do I need (gas, EICR, fire risk assessment, alarms)?
Before launch we ask for a gas safety certificate, an EICR, an EPC, a fire risk assessment, working smoke and carbon monoxide alarms, holiday-let insurance and your lender's or freeholder's consent. In Wales, fire safety law requires a suitable and sufficient fire risk assessment for short-term lets. Wales's 2026 licensing Act will also require gas and electrical certificates, insurance and alarms; its default start date is March 2030.
Do I need to register my holiday let in Wales, and can you do it for me?
Yes. If you take bookings of 31 nights or fewer in Wales, you must register on the Welsh Government's visitor accommodation register by 31 March 2027, even if your council charges no levy. Registration is free, an agent can register on your behalf, and changes must be updated within 30 days. We register every home we manage at no cost, and other owners' homes for £49.
Who pays the Cardiff visitor levy, and from when?
Cardiff charges £1.30 per person per night on stays from 1 April 2027, and providers must account for it on bookings made from 28 September 2026. Bookings of more than 31 nights are exempt, and Cardiff is the only Welsh council charging it so far. As the provider, you stay legally liable, and returns go to the Welsh Revenue Authority. We add the levy to each booking as a separate charge, so it never comes out of your nightly rate, and we can file the returns.
Will my property pay business rates or council tax (the 182-day rule)?
In Wales, a self-catering home is assessed for business rates only if, in the previous 12 months, it was available to let for 252 days and actually let for 182, counting stays of 28 days or fewer. Since April 2026 the 182 days can be averaged over two or three years. Otherwise it pays council tax, and Cardiff and Newport both double the council tax on second homes, which Newport says can include holiday lets. Further changes are proposed from 1 April 2027.
Who pays for cleaning, linen and consumables?
You do, and the costs are itemised on your monthly statement. Every clean is charged separately at our outsourced cleaner's rate, which depends on the number of bedrooms and the linen needed. Linen and towels come through our laundry partner and remain Guesture's property, so you supply only a duvet plus one soft and one firm pillow per guest. Cleaning products and replenishments are passed through.
How much could my property earn?
It depends on location, size, finish and season, so our figures come after we've seen your home: following a call and a visit, your proposal includes a pricing and competitor analysis for your property. As a real example, Eveswell Studios, ten studios we ran in Newport from 2021 to 2024, averaged 86% occupancy and took £212,459 in bookings in 2022. On our management tiers, occupancy and income are never guaranteed.
Is short-letting worth it compared with a long let?
It can be, but compare what you keep, not just what guests pay: short lets carry bills, cleaning, furnishing, holiday-let insurance and management that a long let doesn't. At Eveswell Studios in Newport, bookings ran at about £200k a year against an agent's long-let estimate of about £80k, and the owner's bills came out of the short-let figure. Holiday lets lost their separate tax regime in April 2025, so check your position with your accountant.
Is FHL tax relief still available?
No. The furnished holiday lettings (FHL) tax regime was abolished from April 2025, removing the tax advantages short-term holiday lets had over standard residential lets. Holiday lets are now taxed like other rental property. Your accountant can advise on your own position, and our monthly statements, which itemise every booking and cost, give them the figures they need.
Do I need my mortgage lender's, insurer's or freeholder's permission?
Yes, wherever it applies. Our agreement requires you to hold permission to let from your mortgage lender, freeholder or landlord, and to provide written evidence if we ask. Your insurer needs to cover the home as a holiday let, including buildings, contents and guest damage. We collect these details when your home joins us, alongside your gas, electrical and energy certificates.
How and when am I paid, and what reports do I get?
Platform payouts go into a Guesture holding account opened for you, and we pass your income on monthly with a statement that itemises every booking, plus any maintenance and supplies, with the receipts. You also get a calendar-only login to check booked dates whenever you like.
How long is the contract and what notice do I give?
Our management agreement has a 12-month minimum term from signature and a 90-day notice period, and bookings already taken are honoured. The appointment is exclusive for your property. Either side can end it on 7 days' notice for an unremedied breach, insolvency or similar. Bookings are taken up to 12 months ahead, or 6 months if you ask in writing, and you sign the agreement online.
Do you offer guaranteed rent?
Yes, for suitable homes. With guaranteed rent you receive a fixed monthly rent instead of a share of the bookings, and we set out the terms in your proposal once we've seen your home. Our management tiers work differently: you keep the booking income, we take a percentage, and occupancy isn't guaranteed. If a fixed monthly figure matters more to you, tell us on the first call.
How quickly can my property go live?
About a week is possible once your agreement is signed. One recent home in Taff's Well was signed on 3–4 October 2026, photographed on 10 October and live on 13 October. The steps are a call and visit, a proposal, the agreement, set-up, then launch, and a home goes live only once its pricing is set correctly.
Which platforms will you list on? Do you take direct bookings?
Every tier lists your home on sites such as Airbnb, Booking.com and Vrbo, all run from one calendar. Hyper Exposure adds Plum Guide and Marriott Homes & Villas, plus a feature on guesture.co.uk. Corporate stays also come through specialist agents. Yes, we take direct bookings: they are commission-free and paid through a Stripe account set up for your home, paying into your holding account.
Can I still use the property myself?
Yes. Tell us the dates you want to keep with 90 days' notice, and bookings already taken are honoured. A calendar-only login shows you booked dates at any time, without guests' personal data, so you can plan your own stays around them.
How do you vet guests?
Every booking is checked: guests must provide verified identification on all platforms before a booking is finalised, and we can pre-authorise a security deposit, with an optional £100 hold costing £2.25 per booking. We message guests day and night, from first question to post-stay review.
What happens if a guest damages my property, and what insurance do I need?
You need holiday-let insurance for buildings and contents that includes guest damage; under our agreement that cover is your responsibility. We reduce the risk with ID checks on every guest and an optional £100 security deposit hold. If something is damaged, we arrange the repair through vetted local trades, keep you informed throughout, and show the cost on your monthly statement.
Do you handle corporate and contractor stays?
Yes. Our guests include holidaymakers, business travellers, contractors and relocating professionals, with corporate stays booked through agents. Across our homes, 45% of nights in the 12 months to September 2026 came from stays of a week or longer. In Cardiff, bookings of more than 31 nights are exempt from the visitor levy.
I'm with another manager; how does switching work?
Check your current agreement's notice period first. Then we follow the same steps as for any new home: a call and visit, a proposal, the agreement signed online, set-up and launch. Your home gets its own booking accounts and brand, with professional photography and fresh listing descriptions. On Airbnb you verify your identity and complete the tax section, and we do the rest.
Which areas do you cover?
We manage homes in Cardiff, Newport, Cwmbran, Taff's Well and the rest of South Wales. In October 2026 we look after about 13 homes, including homes in Pontcanna and on Cathedral Road in Cardiff, in Newport city centre and on the Newport riverfront, and in Cwmbran. We take on homes in Bristol by arrangement. Each city has its own page with local detail.
Do you manage larger homes, venues, hotels or aparthotels?
Yes. We are hospitality business developers, not property managers, so we take on larger properties, including wedding and events venues, and run hotels and aparthotels for owners from a 10% management fee. Concept development for new hospitality ventures, from branding to full operations, starts from a £10,000 set-up fee. Our founder, Pedro Reis, spent eight years in hotel management, including as General Manager of the four-star Manor Hotel in Crickhowell.
Contact
Get your earnings estimate
Tell us about your home. Pedro or a member of the team will call you back to arrange a visit and a pricing analysis.
Or get in touch directly
Know an owner who'd be a good fit? Refer a property.
An estimate, not a guarantee of income. We'll use your details only to reply about your property. See our privacy policy.
About Guesture
About Guesture
What we are
Where
Founded
Company
Services
Fees
Channels
Awards
Credentials
Guest reviews
Contact
Not to be confused with
A boutique short-term rental and holiday let management company based in Newport, South Wales.
About 13 homes in Cardiff, Newport and Cwmbran (October 2026). We also cover Taff's Well and the rest of South Wales, and in Bristol by arrangement.
2017, by Pedro Reis, founder and director. Formerly AirFreedom; renamed Guesture in 2024.
Guesture Property Management Ltd, company number 11527224, registered in England and Wales. Registered office: Flat 16, The Oliver, Bathstone Mews, Newport NP19 0PT. VAT registered.
Dynamic pricing, listings and photography, guest messaging and ID checks, self check-in, cleaning and linen, maintenance, Wales registration and the Cardiff levy, direct bookings, and monthly owner statements.
Distribution Only 12%, Full Management 15%, Hyper Exposure 20% of the gross booking value, plus VAT; hotels and aparthotels from 10%; concept development from £10,000; letting agents 0%, keep your commission; onboarding free (we hold back £1,000 from your first income and pay it back monthly over the 12-month minimum term). Guaranteed rent for suitable homes.
Airbnb, Booking.com, Vrbo, Plum Guide, Marriott Homes & Villas and direct bookings on guesture.co.uk.
Best Property Management in Newport, Quality Business Awards, 2025 and 2026. Service Industries Entrepreneur of the Year, Great British Entrepreneur Awards 2024.
Airbnb Superhost; Plum Guide award; Marriott Homes & Villas accredited; Property Redress Scheme PRS041497; ICO ZA638801; member of the Dragons of Newport.
4.7 average from verified guest reviews (Trustindex, October 2026).
owners@guesture.co.uk · 07787 048216 (Pedro) · 029 2120 0119 · hello@guesture.co.uk · @GuestureStays
Guesture is an independent company based in Newport, South Wales. It is not connected to GuestReady or Guesty.
Last updated 29 October 2026. Facts checked by Pedro Reis, founder. Wales rules checked against gov.wales and cardiff.gov.uk on 21 October 2026.