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For owners · Personalised hosting
Personalised hosting for holiday lets in Cardiff and Newport
Your home gets its own brand and guest area, local recommendations from people who live here, and private chefs at selected homes.
An estimate from comparable homes, not a guarantee of income.
QBA
2026
Best Property Management in Newport
Quality Business Awards, 2025 and 2026
Guesture gives every holiday let and Airbnb home we manage in Cardiff, Newport and Cwmbran its own identity and its own way of welcoming guests. We look after 13 homes and were named Best Property Management in Newport at the Quality Business Awards 2025 and 2026. Each home has its own logo, its own guest area on our guest platform and an online check-in form for every guest. The guest area holds the house information and the independent local businesses we know and recommend near the home, and at selected homes guests can book a private chef through Yhangry. Behind it is a small local team led by Pedro Reis, a former hotel general manager.
WHAT'S INCLUDED
What's included in personalised hosting
A logo and brand for your home, and its own page on guesture.co.uk.
Its own guest area on our guest platform, with arrival instructions, house information and nearby transport links.
A personalised online check-in form for every guest.
Local Connections: the independent local businesses we know and recommend near your home, in its guest area.
A welcome message for every guest, with recommendations for restaurants and things to do nearby.
Private chefs through Yhangry, bookable from the guest area at selected homes, such as Woodland View in Newport and our Ryder Street homes in Cardiff.
Help with special requests, such as a late arrival or a special occasion.
Launch posts on our social channels and a blog about your home.
HOW IT WORKS
How personalised hosting works for your guests
1
Create the identity
At set-up we design your home's logo, build its guest area and choose the local businesses to recommend.
2
Welcome each guest
Before arrival, guests complete the online check-in form and receive a welcome message and the link to the guest area.
3
Look after the stay
During the stay, guests use the guest area for house information and local tips and, where it's offered, to book a private chef.
Awards, reviews and accreditations
Best Property Management in Newport
Quality Business Awards 2025 & 2026
Airbnb Superhosts
Hosting standards recognised by Airbnb
4.7 guest rating
Average from verified guest reviews (Trustindex)
Marriott Homes & Villas
Accredited
Plum Guide award
Recognised by Plum Guide
QUESTIONS
Questions owners ask about personalised hosting
What is a guest area?
It's your home's own online guide on our guest platform. Guests open it after completing their online check-in form, and it holds arrival instructions, house information, transport links and our local recommendations.
Can guests book a private chef?
At selected homes, yes. Guests can book a private chef through Yhangry from the guest area once they've completed the online check-in form, for a special occasion or a family meal in the home.
Does my home get its own branding?
Yes. Every home we manage gets its own logo, guest area, online check-in form and page on guesture.co.uk, with launch posts on our channels.
Who looks after the guests?
A small local team led by Pedro Reis, our founder, who spent eight years in hotel management, including as General Manager of the four-star Manor Hotel in Crickhowell. We answer guests day and night.
What are Local Connections?
Local Connections are the independent local businesses we know and recommend near each home. They appear in the home's guest area.
Further reading: About Guesture and Pedro Reis · Local Connections for guests
MORE SERVICES
More services for owners
Every service below is part of how we run the homes we manage. See all our services for owners, or the local detail for Airbnb management in Cardiff and Airbnb management in Newport.
Keysafes, KeyNest and a new code after every stay.
A clean after every stay, to a hotel housekeeping checklist.
Hotel-grade linen and towels from our laundry partner.
Toiletries and everyday essentials, restocked at every turnover.
A professional shoot and listings written room by room.
Prices reviewed every day, on every channel in your plan.
Every message answered, every guest verified.
Airbnb, Booking.com, Vrbo, Plum Guide and guesture.co.uk.
Talk to Pedro about how your home welcomes guests
Tell us about your home. Pedro or a member of the team will call you back to arrange a visit and a pricing analysis.
An estimate from comparable homes, not a guarantee of income. Office: 029 2120 0119 · owners@guesture.co.uk