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For owners · Cleaning and turnovers
Airbnb and short-term rental cleaning in Cardiff and Newport
A clean after every stay, to a hotel housekeeping checklist, with fresh linen and supplies restocked.
An estimate from comparable homes, not a guarantee of income.
QBA
2026
Best Property Management in Newport
Quality Business Awards, 2025 and 2026
Guesture arranges the cleaning and turnovers for the holiday lets, Airbnb homes and serviced apartments we manage in Cardiff, Newport and Cwmbran. We look after 13 homes and were named Best Property Management in Newport at the Quality Business Awards 2025 and 2026. Every home is cleaned after every stay by the local cleaning teams we work with, to a hotel housekeeping checklist, and checked before guests arrive. Beds are made with linen and towels from our laundry partner, and guest supplies are restocked at each turnover. Our founder, Pedro Reis, spent eight years in hotel management, and we run housekeeping the way a good hotel does.
WHAT'S INCLUDED
What's included in our cleaning and turnovers
A clean after every stay, timed around each check-out and check-in.
A cleaning plan and checklist for your home, room by room, agreed at set-up.
Hotel housekeeping standards: every home is cleaned to our checklist and checked before guests arrive.
Detailed checklists, reporting tools and training for our cleaning teams, so the standard stays the same from one turnover to the next.
Beds made with fresh linen and towels from our laundry partner. The linen stays Guesture's property, so you supply only a duvet and pillows.
Guest amenities and cleaning products checked and restocked at every turnover.
Deeper cleans when a home needs one, alongside the clean after every stay.
Every clean on your monthly statement, charged at the cleaner's rate by bedrooms and linen.
HOW IT WORKS
How a turnover works
1
Plan
At set-up we agree a cleaning plan and checklist for your home, room by room, including the linen it needs and where supplies are kept.
2
Turn over
After each stay the cleaning team cleans the home, makes the beds with fresh linen, restocks supplies and checks everything before the next guest arrives.
3
Report
Every clean appears on your monthly statement, with our invoice and the supplier receipts.
Awards, reviews and accreditations
Best Property Management in Newport
Quality Business Awards 2025 & 2026
Airbnb Superhosts
Hosting standards recognised by Airbnb
4.7 guest rating
Average from verified guest reviews (Trustindex)
Marriott Homes & Villas
Accredited
Plum Guide award
Recognised by Plum Guide
QUESTIONS
Questions owners ask about cleaning
Who cleans my property?
The local cleaning teams we work with in Cardiff, Newport and Cwmbran. They clean to our hotel housekeeping checklist, and every home is checked before guests arrive.
Who pays for cleaning, linen and supplies?
You do, and every cost is itemised on your monthly statement. Each clean is charged at the cleaner's rate, which depends on the number of bedrooms and the linen needed, and cleaning products and replenishments are passed through. Our fees and terms are on the Host with Guesture page.
Do I need to buy bed linen and towels?
No. Linen and towels come through our laundry partner and remain Guesture's property. You supply only a duvet, plus one soft and one firm pillow per guest.
Do you arrange deep cleans?
Yes. Alongside the clean after every stay, we arrange a deeper clean when a home needs one, and it's shown on your monthly statement.
Further reading: Our professional cleaning standards · Serviced apartment cleaning standards
MORE SERVICES
More services for owners
Every service below is part of how we run the homes we manage. See all our services for owners, or the local detail for Airbnb management in Cardiff and Airbnb management in Newport.
Keysafes, KeyNest and a new code after every stay.
Hotel-grade linen and towels from our laundry partner.
Toiletries and everyday essentials, restocked at every turnover.
A professional shoot and listings written room by room.
Prices reviewed every day, on every channel in your plan.
Every message answered, every guest verified.
Your home's own brand, guest area and local recommendations.
Airbnb, Booking.com, Vrbo, Plum Guide and guesture.co.uk.
Talk to Pedro about cleaning at your home
Tell us about your home. Pedro or a member of the team will call you back to arrange a visit and a pricing analysis.
An estimate from comparable homes, not a guarantee of income. Office: 029 2120 0119 · owners@guesture.co.uk