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PROPERTY MANAGEMENT FOR SHORT-TERM LETS
Short-term rental property management in Cardiff, Newport and South Wales
Guesture manages holiday lets, short lets and serviced apartments for owners who want hotel-level standards without running the property themselves. Pricing, listings, guests, cleaning and Welsh compliance, handled by a team founded by hotelier Pedro Reis in 2017.
Prefer to talk? Call Pedro on 07787 048216
The Suite, 82 Cathedral Road, Cardiff
Best Property Management in Newport
Quality Business Awards, 2025 and 2026
Airbnb Superhost
Plum Guide award · Marriott Homes & Villas accredited
4.7 average from 372 reviews
Trustindex, October 2026
Property Redress Scheme member
PRS041497 · ICO registered ZA638801
AT A GLANCE
Who looks after your property
Guesture is a boutique hospitality company based in Newport. We run each home the way a good hotel runs a room: priced daily, cleaned to a standard, and with a person answering every guest.
Last updated October 2026
BASED IN
Newport, South Wales
AREAS COVERED
Cardiff, Newport, Cwmbran, Taff's Well and the rest of South Wales. Bristol by arrangement.
FOUNDED
2017, as AirFreedom. Renamed Guesture in 2024.
FOUNDER
Pedro Reis: hospitality management graduate, eight years in hotel management including General Manager of the Manor Hotel, Crickhowell
MANAGEMENT FEE
15% for full management. 12% distribution only, 20% Hyper Exposure.
GUESTS WE HOST
Holidaymakers, business travellers, contractors and relocating professionals, including corporate stays booked through agents
WHERE HOMES ARE LISTED
Airbnb, Booking.com, Vrbo, Plum Guide, Marriott Homes & Villas, corporate and relocation agents, and direct on guesture.co.uk
HOMES WE MANAGE
About 13 homes across Cardiff, Newport and Cwmbran
WHAT'S INCLUDED
What we take care of
Full management covers the day-to-day running of your home. Each service has its own page if you want the detail.
Pricing and revenue
Nightly rates reviewed daily against demand, seasonality and local events, with a competitor analysis for every property.
Guest verification
ID checks and security deposit pre-authorisation before anyone arrives.
Photography and listings
A professional shoot, written descriptions and photo captions for each channel, so the home reads as well as it looks.
Check-in and keys
Self check-in by keysafe or KeyNest, codes changed between stays, and a personalised online check-in and guest guide.
Check-in →
Guest messaging
Every enquiry and message answered, day and night, from the first question to the post-stay review.
Cleaning and linen
Hotel-standard turnovers with Egyptian cotton linen and essentials restocked after every stay.
Cleaning →
Maintenance
Issues logged, local trades booked from our vetted partners, and you kept informed at each step.
Wales registration and levy
We register your home on the Welsh visitor accommodation register and set up the visitor levy on bookings.
Monthly owner reports
A clear monthly statement of bookings, income and costs, and a call whenever you want one.
NEW RULES IN WALES
Registration and the visitor levy, handled for you
Two changes affect every short-term let in Wales. For homes we manage, both are part of the service.
Managing your own property? We can register it for you for £49.
VISITOR ACCOMMODATION REGISTER
Register by 31 March 2027
Anyone offering stays of 31 nights or less in Wales must join the Welsh Government's register. It is free, and an agent can register for you. We do it at no cost for every home we manage.
CARDIFF VISITOR LEVY
£1.30 per person, per night
Cardiff's levy starts on 1 April 2027 for most accommodation. We add it to each booking as a separate charge, so it never comes out of your nightly rate.
Sources: Welsh Government, Registering visitor accommodation; Cardiff Council, Visitor levy. Checked October 2026.
FEES
Three ways to work with us
Choose how much of the running you hand over, with no hidden extras. Fees are a percentage of the gross booking value — what the guest pays for the stay, before platform fees — plus VAT.
Full Management
15%
FULL MANAGEMENT FEE
We run everything: pricing, guests, cleaning, linen, check-in and maintenance, with a monthly statement for you.
✓ Everything in Distribution
✓ Guest messaging and ID checks
✓ Cleaning, linen and turnovers
✓ Check-in, keys and maintenance
✓ Wales registration and levy set-up
ALSO AVAILABLE
FROM
10%
Hotels and aparthotels
On Hyper Exposure, your rooms are shown on more than 300 travel websites, from Airbnb, Booking.com and Vrbo to Plum Guide, Marriott Homes & Villas and the corporate and relocation agents business travellers book through, with smart pricing and guest care. Management fee.
Free onboarding
Onboarding is free. We hold back £1,000 from your first income and pay it back to you in monthly instalments over the 12-month minimum term. Onboarding covers set-up, listing creation, professional photography, pricing and channel connection.
Prefer a fixed monthly rent?
Some properties suit a guaranteed rent agreement instead. Guaranteed rent
HOW IT WORKS
From first call to first guest
1
Call and visit
We talk through what you want from the property, then come and see it.
2
Proposal
A pricing and competitor analysis, and the fee option that suits the home.
3
Agreement
One clear management agreement, signed online.
4
Set-up
Styling advice, photography, listings, check-in, and registration in Wales.
5
Launch
Live on every channel, with a monthly statement from then on.
OUR PORTFOLIO
Homes we look after
Pontcanna, Cardiff
Pontcanna, Cardiff
82 Cathedral Road, Cardiff
NEWPORT
Riverfront, Crescent Apartments, Woodland View and more
Apartments and family houses across the city →
WHO YOU'LL WORK WITH
Run by a hotelier, not a call centre
Pedro Reis
Founder and director, Guesture
Pedro founded Guesture, then called AirFreedom, in 2017 after eight years in hotel management, including as General Manager of the four-star Manor Hotel in Crickhowell. He studied hospitality management in Portugal and opened his first hostel while still a student.
That background shapes how every home is run, from the linen on the beds to the way guests are welcomed.
“
His attention to detail, coupled with a strong commitment to our guests' and our own satisfaction, is why we would highly recommend Pedro and Guesture.
AREAS WE COVER
Where we manage homes
Cardiff
Pontcanna, Cathedral Road, the city centre and Taff's Well. Business travel, events and city breaks keep demand steady all year.
Newport
Riverfront apartments, family houses and Cwmbran nearby, close to the Celtic Manor and the M4.
Bristol
Selected homes and larger properties by arrangement, run by the same team.
Free for owners
Guesture · 2026–27
The Wales holiday-let checklist
☐ Register with the WRA
☐ The Cardiff visitor levy
☐ Council tax or business rates
☐ Gas, electrics, alarms
☐ Lender, insurer, freeholder
The Wales holiday-let checklist for 2026–27
The visitor accommodation register, the Cardiff levy, council tax or business rates, safety and permissions, on two pages, each point with its source. We’ll email it to you now.
See our privacy policy.
FAQ
Questions owners ask us
How much does short-term rental management cost in Cardiff and Newport?
Full management is 15% of the gross booking value, plus VAT. Distribution only is 12%. Hyper Exposure, which adds Plum Guide, Marriott Homes & Villas and featured direct bookings, is 20%.
Do I need to register my holiday let in Wales?
Yes. Anyone offering stays of 31 nights or less in Wales must register by 31 March 2027. Registration is free, and we do it for every home we manage.
Is furnished holiday let (FHL) tax relief still available?
No. The FHL tax regime ended in April 2025, so holiday lets are now taxed like other rental property. Your accountant can advise on what that means for you.
Do you only manage Airbnb listings?
No. We list homes on Airbnb, Booking.com, Vrbo, Plum Guide, Marriott Homes & Villas and corporate and relocation agents, and take direct bookings on guesture.co.uk, all from one calendar.
Who pays the Cardiff visitor levy?
From 1 April 2027, guests pay £1.30 per person per night for most stays in Cardiff. We add it to each booking as a separate charge.
Do you offer guaranteed rent?
Yes, for suitable properties. You receive a fixed monthly rent and we take on the operation. See guaranteed rent for landlords.
More answers on our owner FAQ page.
REQUEST A PROPOSAL
Tell us about your property
Pedro or a member of the team will call you back to arrange a visit and a pricing analysis.
PEDRO'S MOBILE
OFFICE
Flat 16, The Oliver, Bathstone Mews, Newport NP19 0PT