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Notifications On: Running a Business with ADHD and AI
October is ADHD Awareness Month, so I want to be open about how I work. I have ADHD, and I run a hospitality business with every notification switched on. AI now does the work that used to swallow my days, which leaves me free for what I'm good at: spotting opportunities and looking after people.

Pedro Reis
Oct 267 min read


The best cinnamon bun in Newport is inside the market
Kos Deg, a Scandinavian bakery in Newport Market, joins Guesture's Local Connections — cardamom buns, cinnamon knots, bagels, and 15% off for guests.

Pedro Reis
Oct 72 min read


A Partnership, Not a Purchase
Owner signed, photographer in the next day, live on Airbnb the day after, first guest almost straight away. But a fast launch hides how much goes into those first few days — and the kind of relationship it really is: a partnership, not a consumer product off the shelf.

Pedro Reis
Sep 264 min read


What Eight Years in a Hotel Taught Me About Running a Business
Pedro Reis spent eight years managing a four-star hotel in Crickhowell before building Guesture — six of them simultaneously running short-term rentals unpaid. This is what that background actually taught him, and why it matters for every property he manages today.

Pedro Reis
Apr 93 min read


Why Every Guesture Client Started With a Meeting
Every Guesture client relationship has started the same way — a face-to-face conversation before anything was signed. Pedro Reis explains why that is not a sales approach but an operating principle, and what it means for how Guesture works.

Pedro Reis
Apr 93 min read


Managed By Someone Who Answers: What That Actually Means
Pedro Reis built Guesture on one principle from his eight years in hospitality: accountability has to be personal. This is what the Guesture Method looks like in practice.

Guesture Content Studio
Apr 93 min read


Newport's Hidden Gems: What the City Doesn't Shout About
There's a version of Newport that exists on tourist brochures. Then there's the one locals actually love — Gem 42, Bar Piazza, Horton's Lounge, Belle Vue Park. Nia, our Guest Experience & Local Insight, shares the Newport she knows.

Nia
Mar 284 min read


7 Key Items for Your Travel Essentials Checklist 2026
Discover the 7 must-have items for your travel essentials checklist 2026. Ensure a comfortable, organised stay in South Wales with practical, expert-backed tips.

Guesture Content Studio
Feb 279 min read


Pet-Friendly Accommodation Checklist for Stress-Free Stays
Discover a complete pet-friendly accommodation checklist tailored for UK travellers. Follow the step-by-step guide to ensure a seamless and enjoyable pet stay.

Nia
Feb 239 min read


How to Choose Serviced Accommodation for Your Stay
Learn how to choose serviced accommodation step by step for your trip. Discover key criteria and actionable steps to ensure the perfect property for your needs.

Guesture Content Studio
Feb 227 min read


Award-Winning Technology Behind the Guesture Experience
Hospitality is best when the logistics are invisible. At Guesture, we’re thrilled that the technology powering our guest experience just swept the 2026 Hotel Tech Awards—winning Best Guest App for the third year running. For our guests in Cardiff and Newport, this means a seamless digital concierge and effortless extras at your fingertips. By combining world-class tech with our personal touch, we’re raising the standard for stays across Wales. Experience "care through order"

Nia
Feb 203 min read


What a Professional Guest Check-In Process Actually Looks Like in 2026 | Guesture
The check-in process is the most critical operational moment in any short-term rental. Get it right, and you've set the tone for a five-star review. Get it wrong, and you're managing complaints before the guest has even unpacked. After managing thousands of arrivals across our portfolio in Bristol, Cardiff, Newport, and throughout Wales, I've seen every variation of the check-in experience — from the sublime to the catastrophic. The difference between amateur and professional

Pedro Reis
Feb 1912 min read


Cardiff's Hidden Gems: The Spots Only Locals Know
Cardiff has far more to offer than the obvious highlights. Beyond Cardiff Castle, the Bay, and the main arcades, the city is full of hidden gardens, quiet waterside parks, overlooked historical features, tucked-away food spots, and viewpoints that most visitors never find. In this local guide, Nia (Guesture’s Cardiff expert) shares her favourite hidden gems — including the Animal Wall after dark, Pettigrew Tea Rooms’ secret garden, Cardiff Castle’s wartime tunnels, Hamadrya

Nia
Feb 181 min read


A Cardiff Café I Trust for a Quiet Morning Before Meetings
There’s a particular kind of calm I look for on mornings before meetings — good coffee, soft light, and space to think. In Cardiff, Uncommon Ground in Royal Arcade is the café I return to when I have time before check-in or a busy day ahead. It’s quietly welcoming, consistently excellent, and perfect for guests who want a gentle start to the day. A soft landing spot that lets the city meet you slowly.

Nia
Jan 132 min read


How Guesture Redefines Guest Experience in Short-Term Rentals Beyond Traditional Property Management
Guesture goes beyond traditional cleaning and property management by focusing on the details that shape exceptional guest experiences. From freshly pressed linens to fast, reliable communication, discover how Guesture creates truly guest-ready homes for short-term rentals.

Pedro Reis
Jan 133 min read


Who Stays at Pontcanna Emerald? A Look at Our Ideal Guests
When we design and manage a new property like the Pontcanna Emerald, we’re not just styling a space; we’re crafting an experience. We ask ourselves: " Who is going to love living here, and what do they truly need to make their stay five-star? " The Pontcanna Emerald, nestled in Cardiff’s most elegant neighbourhood, is a beautiful home that appeals to travellers who value quality, convenience, and a touch of genuine local charm. From midweek business travellers to families exp

Nia
Dec 20, 20253 min read


Meet Nia – Guest Experience & Local Insight at Guesture
When you stay with Guesture – The Hosting Experts, you’re not just booking a property in Cardiff or Newport. You’re stepping into a carefully prepared home, supported by a team that understands the area and values thoughtful hospitality. Behind the tone of our welcome guides, local recommendations, and guest communications is Nia — supporting our guest experience across South Wales. A Local Perspective on Cardiff & Newport South Wales has its own rhythm. From the independent

Pedro Reis
Dec 18, 20252 min read


Nia's Local Guide: 3 Top Things to Do Near Pontcanna Emerald
Hello! Nia from Guesture here. The true luxury of the Pontcanna Emerald is its location. Step out the door and you're minutes from Cardiff's best: a scenic stroll to Bute Park, gourmet bites on Cowbridge Road, or the Sunday buzz of the Riverside Market. Perfect for guests seeking Cardiff attractions near accommodation! Book your refined stay today.

Nia
Dec 15, 20253 min read


Why Pontcanna is One of Cardiff’s Most Sought-After Neighbourhoods
Discover why Pontcanna is one of the best places to stay in Cardiff! This desirable neighbourhood is Cardiff’s perfect blend of leafy Victorian elegance, independent café culture, and relaxed, stylish living. Enjoy easy walks to Bute Park, boutique shops, and gourmet restaurants. Pontcanna offers a tranquil, walkable base, just minutes from the city buzz. Experience the Pontcanna lifestyle guide today!

Nia
Dec 9, 20253 min read


A Guest’s Guide to Cardiff’s Christmas Markets 2025
As Cardiff lights up, the Festive Rush begins! The Cardiff Christmas Market 2025 runs from November 13th to December 23rd, showcasing over 200 local makers in the heart of the city centre.
You'll find everything from Welsh lovespoons to hot mulled wine. After browsing the stalls, retreat to your Guesture sanctuary. We ensure your stay is impeccably clean, warm, and cosy—the perfect Gesture of care after a day of magic. Enjoy the best of South Wales!
Guesture Marketing
Nov 3, 20255 min read


8 Years, 6 Years Unpaid, Zero Shortcuts: Introducing Pedro Reis - The Hotel Manager Who Built Wales' Most Selective Vacation Rental Company
The Hotel Manager Who Built Guesture: 6 Years Unpaid


Does a Holiday Let Flat in a Converted Building Need Its Own Fire Risk Assessment? (Wales)
The only fire risk assessment on file for a Cardiff conversion we manage dated from 2015, and it covered the hallway, not the holiday-let flat. Here is what Welsh law expects in 2026: who is responsible, why it must be written down in full, what assessors check and what it costs.


Holiday Let Insurance in Wales When You Live Abroad: What We Learned
One of our owners lives in mainland Europe, and his home insurance didn't cover paying guests. Finding proper holiday-let cover from abroad was harder than it should be. Here is what a policy needs, the traps in flats and leases, why AirCover isn't insurance, and how we got him quoted.
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